At Wiggins Homestays, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services, including our website and any associated applications.

1. Information We Collect:

  • Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, and payment details.

  • Reservation Information: We collect information related to your reservations, including dates of stay, accommodation preferences, and special requests.

  • Communication Data: We may collect information from your communications with us, including emails, chats, and phone calls.

  • Usage Data: We automatically collect information about how you interact with our website and applications, including your IP address, browser type, and device information.

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes.

2. How We Use Your Information:

  • Providing Services: We use your information to facilitate reservations, provide customer support, and improve our services.

  • Communications: We may use your contact information to send you updates, promotional offers, and important notices.

  • Analytics: We analyze usage data to understand how our services are used and to improve user experience.

  • Legal Compliance: We may use your information to comply with legal obligations and protect our rights.

3. Information Sharing:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and IT service providers.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

  • Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.

4. Data Security:

  • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Choices:

  • You have the right to access, update, or delete your personal information. You can do this by contacting us through the provided channels.

  • You can choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communication.

6. Children's Privacy:

  • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to this Privacy Policy:

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by filling out the contact form on this website.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Effective Date: April 15th, 2024

Last Updated: April 15th, 2024